Customer Service Supervisor - Checkout

Customer Service Supervisor – Checkout

New World Three Parks – Wānaka

We’re looking for an experienced and enthusiastic Customer Service Supervisor to join our team and help lead the day-to-day operation of our Checkout, Lotto and Café areas.

If you enjoy working with people, delivering great customer service and supporting a busy team, we’d love to hear from you.

About the role

• Help oversee the day-to-day running of the Customer Service team
• Make sure our customers receive friendly, fast and efficient service
• Support, train and develop team members
• Maintain high standards of health, safety and food safety
• Ensure store procedures and legal requirements are followed
• Help keep our Checkout, Lotto and Café areas running smoothly

About you

• At least 2 years’ experience in a customer-focused environment
• Liquor Licence Controller Qualification 
• Manager’s Certificate
• Strong initiative and a positive, can-do attitude
• Excellent communication and customer service skills
• Able to work well under pressure and as part of a team
• Reliable, organised and detail-oriented

Hours & Pay

• $28–$30 per hour, depending on experience and qualifications
• Rostered hours, with a preference for afternoon/evening availability, generally between 1pm and 10pm
• Availability to work on weekends

If you’re ready to take the next step in your customer service career and be part of a great team, we’d love to hear from you!

Apply now to join the New World Three Parks team.