Service Delicatessen Manager

We are looking for a passionate and organised Service Delicatessen Manager to lead our experienced, high-performing deli team. Our ideal candidate is passionate about fresh, high-quality food, has strong leadership skills, and is committed to delivering excellent customer service.

As the manager of a fresh foods department, you will ensure that food preparation, presentation, and customer service consistently meet our high standards. You’ll be responsible for managing inventory, training staff, maintaining food safety standards, and driving sales growth. This is an exciting opportunity for a motivated individual who enjoys working in a fast-paced environment with a focus on fresh, quality foods.

This role offers a minimum of 30 guaranteed hours per week. The exact days and hours are negotiable for the successful candidate; however, flexibility is required to cover leave and busy periods. As we operate seven days a week, you will be required to work one weekend day.

We’ll provide training in the details, but you must:

• Have the ability to lead and inspire a team, ensuring a positive and productive work environment.
• Be a problem-solver who can adapt quickly to changing situations and customer needs.
• Be comfortable managing inventory and ensuring products are fresh and fully stocked.
• Have an understanding of food safety standards and the importance of following regulations.

Your day-to-day responsibilities will include:

• Managing and overseeing daily operations of the service deli, ensuring efficient workflow.
• Supervising, training, and motivating deli staff.
• Ensuring compliance with our strict Food Control Plan and health and safety regulations.
• Monitoring product quality, freshness, and presentation to maintain high standards.
• Planning and managing inventory, placing orders, and minimising waste.
• Developing and implementing sales strategies to meet and exceed departmental goals.
• Addressing customer inquiries and resolving issues promptly and professionally.

Our ideal candidate will have:

• Previous experience in a deli, fresh foods, FMCG, or related environment.
• Strong & proven leadership and team management skills.
• Knowledge of food safety regulations and best practices.
• The ability to work in a fast-paced environment while maintaining attention to detail.
• Confidence using a computer, tablet, handheld devices, and SAP.

How to Apply:

Please submit your resume and a brief cover letter explaining why you’re a great fit for this role to Hayley.griffiths@newworld-si.co.nz.

Overseas applicants must hold New Zealand citizenship, New Zealand Permanent Residency, or a valid New Zealand work permit.