Warehouse Customer Service Assistant

About us:

Trents are a significant player in the South Island wholesale foodservice and retail convenience markets. We have branches and sales teams across the South Island looking after regional and national customers. We pride ourselves on our wide range of quality products, great team, dynamic culture and commitment to excellent customer service.
 

About the role:

We have an exciting opportunity for a motivated and friendly Warehouse Customer Service Assistant to join our team in a full-time position, Monday to Friday, 8:30am-5:00pm.

The focus of this position is the ongoing replenishment and presentation of stock to ensure that we not only meet our customer’s demands but achieve our goal of going above and beyond for customer service and consistently reflect our position as an industry leader. 

Key Accountabilities:

• Complete checkout/sales processes in accordance with SOP  
• Assist customers (at the checkout, front desk or on the warehouse floor) in line with service standards and refer any enquiries or problems as appropriate  
• Complete stock replenishment and merchandising in line with SOP and guidelines
• Ensure all received goods meet all Food Safety requirements

What you'll bring:

• Be customer service driven – you’ll spend a lot of time helping our customers
• Previous experience in a grocery or warehousing environment
• Effective communication and interpersonal skills
• Working knowledge of Health & Safety requirements 
• A good level of physical fitness is essential, regular heavy lifting of up to 20 kgs is required

What we offer:

• A diverse, dynamic, fast-paced and challenging industry with vast potential to grow
• On-going training and support with real learning, development and career opportunities
• A fun and enjoyable work culture, combining high-level achievement with a values-based, people    first philosophy
• A competitive hourly rate and discounted purchasing at Trents 

Apply Now:

If this sounds like the opportunity you have been waiting for, please apply online now including a CV and Covering Letter. If you have any questions about this role, please contact our recruitment team on careers@foodstuffs-si.co.nz 

In line with our commitment to the health and safety of our people and communities, we have an active drug and alcohol policy, and the successful applicant will be required to complete pre-employment drug and alcohol testing.