Service Deli & Cafe Operations Manager

About the role:

As a Service Deli & Café Operations Manager, you’ll lead the development and execution of a world – class Service Deli and Café offer across our member stores. This is a operational leadership role, focused on delivering standout in-store offerings today while shaping the capability and opportunities for the future.

You’ll set the direction for range, merchandising and product development while ensuring strong operational discipline across food safety, supply and systems. With a hands on approach you’ll support stores to lift performance, solve problems and deliver consistently high standards for customers.

Key responsibilities include:

• Set and evolve the strategic direction for Service Deli & Café the constant improvement of range, merchandising, and innovation.
• Monitor retail practices and recommend improvements to drive performance, efficiency, and customer experience.
• Ensure strong food safety compliance, system integrity, and supply continuity across the network.
• Build and maintain strong supplier partnerships, ensuring Foodstuffs is a priority customer.

About you:

You’ll be a respected retail operator with deep Service Deli & Café experience and a passion for developing people and performance. Ideally you will also have:

• Proven experience leading and developing high performing teams
• Strong problem solving and decision making capability in fast paced retail environments.
• Excellent written and verbal communication skills with the ability to influence at all levels
• A continuous improvement mindset and confidence coaching and training others.
• The ability to think strategically while staying connected to day to day retail realities

Don't Meet Every Requirement?

We encourage you to apply anyway. We are looking for individuals with diverse experiences and are keen to hear from those who believe they have the drive and potential to succeed in this role.

How to apply:

Ready to take on the challenge? We'd love to hear from you – apply now. If you have any questions, please reach out to our recruitment team at careers@foodstuffs-si.co.nz.

Applications close 11th January 2025.  

Why join us?

• Our approach to flexible working is based on trusting and empowering our people to manage their time and deliver results while balancing the needs of their personal lives.
• We’re committed to equitable outcomes, and we offer additional paid parental leave, free period products and financial health checks to name a few.
• We support your wellbeing with Southern Cross health insurance for you and your family after a qualifying period, discounts at local gyms, access to online wellbeing tools, and a prayer and privacy room onsite.
• You can access Enhanced leave; Lifestyle leave and sick leave from day one of joining the Foodies team.
• We offer continuous learning and professional growth, as well as access to our extensive online training library and endless opportunities.
• We’re proud of our supportive team environment, and our positive and friendly culture that’s made fun by Furry Friend Fridays and monthly social events!
• Our Papanui based office has free carparking, an in-house café.

About us:

We’re a team of 14,000 who make sure South Islanders have access to the groceries and essentials they need. Proudly 100% Kiwi-owned and operated, our co-operative has more than 200 PAK’nSAVE, New World, Four Square and On the Spot stores feeding the South Island.

We value being at the heart of our communities, like we’ve always been, to make the South Island a better place – for today and for many generations to come. From sunny Golden Bay all the way to Stewart Island, there’s a Foodstuffs store serving you and your whānau.

Our success is down to our people who bring their skills, experience, passion, and expertise to make Foodies an amazing and rewarding place to work. Our co-op has a wide variety of roles to offer, and endless opportunities for development.

Our values:

At Foodies, together we drive success to be our best and care for our whānau. We recognise that it takes a collective effort to achieve success, and we thrive on fostering a culture of collaboration to drive innovation and embracing challenges as a united team. We are committed to supporting our people, and to positively impact the lives of South Islanders every day.