Online Supervisor/Driver

Business Unit:  New World Fendalton
Job Type:  Part time
Job End Date:  12/04/2026

With our rapidly growing Click & Collect and Home Delivery services, we’re looking for a motivated and organised individual to join our Online team as an Online Department Supervisor/Driver. This is an excellent opportunity for a proactive leader who thrives in a fast-paced supermarket environment and enjoys delivering top-notch service to our customers.

 

As a key part of our Online operation, you’ll oversee day-to-day picking and packing, ensure the department runs smoothly, and support the safe, timely delivery of customer orders.

 

Position Details

 

This is a permanent role with the following rostered hours:

 

Monday: 6:00am–3:30pm

 

Thursday: 9:00am–6:00pm (Driving shift)

 

Sunday: 6:00am–3:30pm

 

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We’re looking for someone who has:

 

  • A strong commitment to excellent customer service
  • Great organisational and planning abilities
  • Clear communication and confident interpersonal skills
  • Strong attention to detail and accuracy
  • A positive, proactive attitude and the ability to lead by example
  • A full, clean New Zealand driver's licence (essential)

 

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Key Responsibilities:

 

  • Supervising and supporting daily Online shopping operations
  • Accurately picking and packing customer orders
  • Completing safe and efficient home deliveries
  • Coaching and guiding Online team members to achieve high performance
  • Ensuring Health & Safety and Food Safety standards are always upheld
  • Maintaining a tidy, well-organised Online department
  • Assisting with problem-solving and customer queries