Member Accounts Administrator

About the role:

As a Member Accounts Administrator, you'll provide accurate, timely support across member and staff accounts. You'll work as part of the Finance Shared Services team, helping ensure payments, statements, invoicing and member account administration are completed accurately and on time.

You'll play an important role in supporting the financial relationship between Foodstuffs South Island and our owner-operated stores, ensuring member accounts are accurate, queries are resolved promptly, and financial processes run smoothly.

This is a part-time role working 20 hours per week (Monday to Friday, 4 hours per day). You'll join a passionate team that enjoys learning new things, supporting one another, and finding better ways of working.

Some of the things you'll do

• Process payments from daily Foodies bank statements and ensure they're allocated accurately.
• Prepare owner/operator transaction statements for products, leasing and hardware charges.
• Monitoring outstanding balances, responding to account enquiries and assisting with credit control processes.
• Respond to queries from our stores and internal teams through our shared inbox.
• Jump in and support the wider Finance Shared Services team in resolving account discrepancies and support day-to-day account management during peak periods.

About you:

You'll be an experienced administrator who has worked in an accounting, finance, accounts receivable, or similar environment before. You'll be comfortable working with financial information and accounting processes and understand the fundamentals of how transactions, debits and credits flow through a finance environment. Ideally, you'll also bring:

• Confidence working with financial information, transactions and accounting processes.
• A positive attitude and willingness to learn new systems, processes and ways of working.
• Strong attention to detail and accuracy, even when working at pace.
• Good time management and organisational skills.
• Strong communication skills and a customer-focused approach when supporting stores and internal stakeholders.
• A continuous improvement mindset and curiosity about how work can be done more effectively.

Don't Meet Every Requirement? We encourage you to apply anyway. We are looking for individuals with diverse experiences and are keen to hear from those who believe they have the drive and potential to succeed in this role.

What we offer

• A flexible working approach based on trusting and empowering our people to manage their time and deliver results while balancing the needs of their personal lives
• Commitment to equitable outcomes, including additional paid parental leave, free period products and financial health checks to name a few
• Support for your wellbeing with Southern Cross health insurance for you and your family after a qualifying period, discounts at local gyms, access to online wellbeing tools, and a prayer and privacy room onsite
• Access to discounts, deals and everyday savings from a wide range of businesses and supplier partners, helping you and your whānau save on the things that matter most
• Continuous learning and professional growth, as well as access to our extensive online training library and endless opportunities
• We’re proud of our supportive team environment, and our positive and friendly culture that’s made fun by Furry Friend Fridays and monthly social events
• We’re a Pride Pledge organisation, and we are committed to an inclusive workplace where everyone thrives, every day and we celebrate our diversity as strength
• Our Papanui based office has free carparking, an in-house café

How to apply:

If this role feels like the right next step for you, we'd love to hear your story. Click "apply now" to submit your application. The role closes 11:59pm Sunday 4 October 2026 and will only be accepted via our careers site.

If you have any questions about the role, or experience any issues submitting your application, please email careers@foodstuffs-si.co.nz

About us:

We’re a team of 14,000 who make sure South Islanders have access to the groceries and essentials they need. Proudly 100% Kiwi-owned and operated, our co-operative has more than 180 PAK’nSAVE, New World, Four Square and On the Spot stores feeding the South Island.

We value being at the heart of our communities, like we’ve always been, to make the South Island a better place – for today and for many generations to come. From sunny Golden Bay all the way to Stewart Island, there’s a Foodstuffs store serving you and your whānau.

Our success is down to our people who bring their skills, experience, passion, and expertise to make Foodies an amazing and rewarding place to work. Our co-op has a wide variety of roles to offer, and endless opportunities for development.