Fresh Foods Operations System Support

About us

We’re a team of 14,000 who make sure South Islanders have access to the groceries and essentials they need. Proudly 100% Kiwi-owned and operated, our co-operative has more than 200 PAK’nSAVE, New World, Four Square, Raeward Fresh and On the Spot stores feeding the South Island.

We value being at the heart of our communities, like we’ve always been, to make the South Island a better place – for today and for many generations to come. From sunny Golden Bay all the way to Stewart Island, there’s a Foodstuffs store serving you and your whānau.

Our success is down to our people who bring their skills, experience, passion, and expertise to make Foodies an amazing and rewarding place to work. Our co-op has a wide variety of roles to offer, and endless opportunities for development.

Our Values:

At Foodies, together we drive success to be our best and care for our whānau. We recognise that it takes a collective effort to achieve success, and we thrive on fostering a culture of collaboration to drive innovation and embracing challenges as a united team. We are committed to supporting our people, and to positively impact the lives of South Islanders every day.

About the role:

As our Fresh Foods Operations Systems Support, you’ll be our Upshop technical subject matter expert (SME), and lead the daily requirements of managing recipes and labelling support through the Upshop platform. You’ll support the Fresh Foods Retail Operations team with SAP analysis of retail stores financial performance, executing key projects, and administrative support as required. 

Key accountabilities: 

• Managing the recipe inbox – responding to inquiries and resolving issues from stores (labeling and recipe) relating to all fresh food departments
• Assisting store owners and managers with recipe set up within the Upshop system and providing technical support
• Ownership of Upshop training guides and updating all training material as required
• Assist with future enhancement requests and testing within Upshop
• Ongoing functional testing of the Upshop application including but not limited to cost data validation, user roles and permissions and IOS application testing
• Creation of new products through Upshop

This role is based in our Christchurch office and is a permanent full-time position (Monday to Friday 37.5 hours a week). The offered base salary will be between $75,000 and $81,000 depending on your skills and experience.

About you:

We need someone who can hit the ground running, and are looking for someone who has:

• A bachelor’s degree in a related field or at least 3 years relevant experience.
• Proven experience with ‘Upshop’ recipes and labelling digital platform.
• Proven experience in Data Analysis.
• SAP experience.
• Strong analytical skills with proficiency in data analysis tools. 
• Excellent communication and presentation skills.
• Knowledge of the fresh food industry.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong attention to detail and problem-solving abilities.

Why join us:

• Our Papanui based office has free carparking, an in-house café.
• Our approach to flexible working is based on trusting and empowering our people to manage their time and deliver results while balancing the needs of their personal lives.
• We’re committed to equitable outcomes, and we offer additional paid parental leave, free period products and financial health checks to name a few.
• We support your wellbeing with Southern Cross health insurance for you and your family after a qualifying period, discounts at local gyms, access to online wellbeing tools, and a prayer and privacy room onsite.
• You can access Enhanced leave; Lifestyle leave and sick leave from day one of joining the Foodies team.
• We offer continuous learning and professional growth, as well as access to our extensive online training library and endless opportunities.
• We’re proud of our supportive team environment, and our positive and friendly culture that’s made fun by Furry Friend Fridays and monthly social events!
• As a Pride Pledge organisation, we are committed to an inclusive workplace where everyone thrives, every day and we celebrate our diversity as strength.

How to apply:

Ready to take on the challenge? Apply now. Applications will run through until 11:59pm Thursday 16 January 2025 and will only be accepted through our careers site. We will look to commence shortlisting for this role in late January 2025. Please email centralrecruitment@foodstuffs-si.co.nz with any questions or concerns. 

Join us in feeding the South Island.