Checkout Supervisor

Business Unit:  New World Durham Street
Job Type:  Part time
Job End Date:  8/02/2026

New World Durham Street

 

Checkout Supervisor – Part-Time

 

Are you a leader of people and a Customer Service superstar? Read on!

 

We have an exciting part-time opportunity for a passionate, energetic and customer-driven Checkout Supervisor to join our amazing Checkout team. This is a permanent part-time position where leadership or supervisory experience is essential.

 

Days and hours of the role as below: 

 

Monday 6:30am-2:30pm, Wednesday 6:30am-2:30pm and Sunday 6:30am-2:30pm

 

Why Join Us?

 

  • Supportive Owner/Operators and a collaborative leadership team
  • A strong team culture and positive working environment
  • Commitment to ongoing training and development

 

Located in the vibrant central city, our store is part of a growing community of foodies, families, tourists, and sports fans. With Te Kaha Stadium and the Metro Sports Facility opening soon, we’re at the heart of Christchurch’s exciting renewal.

 

We offer a great team and store culture, full training, and a commitment to ongoing training. We also offer the opportunity to further develop customer service, problem-solving, and leadership skills by working alongside our management and supervising team.

 

Your day-to-day:

 

  • Delivering outstanding customer service and resolving customer issues
  • Working with the Checkout Managers and other Supervisors to lead the Checkout team including providing feedback, coaching, training and overseeing the day-to-day operations of the Checkout department
  • Completing varying tasks which may include checkout operating, packing, managing Self-Checkout lanes and Shop n Go, click and collect, lotto, cleaning and trolleys
  • Being in sole charge of the Checkout department and being responsible for opening and closing the Checkout department as required

 

What we need from you:

 

  • At least 1-year experience in a customer service role in a position with responsibility, people management or a Supervisory role
  • A commitment to excellent customer service
  • The ability to work in a busy environment effectively 
  • Great communication, leadership, and team-building skills
  • Fantastic organization and resilience 
  • Holding a current LCQ and Duty Manager’s Certificate 

 

Show us how your passion and personality are the perfect fit to create a memorable shopping experience for our customers!

 

Applications close Sunday 8th February 2026. Apply now – we review applications as they come in, so don’t delay!