Online Manager / Supervisor - PAK'nSAVE Blenheim

Business Unit:  PAK'nSAVE Blenheim
Job Type:  Full time
Job End Date:  25/06/2025

Online Manager & Online Supervisor Opportunity - PAK’nSAVE Blenheim

 

Are you an organised, motivated leader with a passion for customer service and eCommerce? PAK’nSAVE Blenheim is looking for a dynamic Online Manager & Supervisor to lead our Online Shopping team and drive operational excellence in our growing digital department.

 

Manager Schedule:

 

Tuesday to Saturday - Full-time (Early Mornings - 45 hours per week)

 

Supervisor Schedule:

 

Sunday - Thursday - Full-time (Early Mornings - 45 hours per week)

 

About the Role

 

As our Online Manager / Supervisor, you'll be at the forefront of managing the day-to-day operations of our Online Shopping team. You’ll ensure customers pick up their orders efficiently, accurately, and with outstanding service.

 

This role is perfect for someone who thrives in a fast-paced environment, enjoys team leadership, and is passionate about delivering an exceptional customer experience.

 

Key Responsibilities

 

  • Lead, motivate, and support the Online team to deliver outstanding results
  • Oversee the picking, packing, and processing of all online orders
  • Monitor KPIs, manage rosters and wages, and maintain high operational standards
  • Resolve customer enquiries and complaints with professionalism and care
  • Collaborate with store departments to keep product information and store mapping accurate
  • Maintain a clean, safe, and well-equipped online department
  • Communicate effectively with customers, team members, and store leadership

 

What We’re Looking For

 

Essential:

 

  • Strong team leadership skills
  • Excellent time management and multitasking abilities
  • High standard of customer service
  • Physically fit and comfortable with manual tasks
  • Experience using SAP systems (or similar)

 

Preferred:

 

  • Previous experience in online retail or food/fresh food environment
  • Good communication skills
  • Confident with computers and reporting systems

 

What We Offer

 

  • Competitive remuneration package
  • Supportive and friendly team environment
  • Career growth opportunities and ongoing training
  • A workplace where your contributions truly make a difference

 

Additional Information

 

 

  • Applicants must hold New Zealand Citizenship, Permanent Residency, or a valid Work Permit.

 

 

Apply now and be part of a team that values hard work, integrity, and exceptional customer service. Help us shape the future of Online retailing at PAK’nSAVE Blenheim!